777jili Privacy Policy

01 Who We Are

777jili is an online gaming platform operating at 777jili.one, offering casino games, live dealer tables, slots, esports betting, and related services to players in Bangladesh. When this Privacy Policy refers to "777jili", "we", "us", or "our", it means the 777jili platform and the team responsible for operating it.

777jili acts as the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how your data is handled, you can reach us directly at [email protected].

02 Data We Collect

777jili collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site or app, and occasionally from third-party verification providers. Here is a breakdown of the main categories:

We only collect data that is genuinely necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

03 How We Use Your Data

777jili uses your personal data for the following purposes:

• Account Management: To create and maintain your 777jili account, verify your identity, and manage your account settings and preferences.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records for your account.
• Platform Operation: To deliver the games, features, and services available on 777jili, and to personalise your experience based on your activity and preferences.
• Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct as described in the Terms and Conditions.
• Legal Compliance: To meet our obligations under applicable laws and regulations, including identity verification requirements and financial record-keeping obligations.
• Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support services.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive these. You can opt out at any time.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the overall performance and user experience of the 777jili platform.

777jili does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how your data is being used, contact our support team.

04 Legal Basis for Processing

777jili processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

• Contractual Necessity: Processing is necessary to fulfil our obligations under the Terms and Conditions you agreed to when registering your account — for example, processing your deposits and withdrawals.
• Legal Obligation: Processing is required to comply with applicable laws — for example, identity verification and anti-money laundering checks.
• Legitimate Interests: Processing is necessary for 777jili's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
• Consent: For certain processing activities, such as sending marketing communications, we rely on your explicit consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

777jili does not sell your personal data. We may share your data with the following categories of third parties, strictly for the purposes described in this policy:

• Payment Processors: bKash, Nagad, Rocket, and other payment service providers receive the financial data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity Verification Providers: Third-party KYC (Know Your Customer) service providers may process your identity documents to verify your age and identity as required by our compliance obligations.
• Technology Partners: Game developers and platform infrastructure providers may have access to anonymised or aggregated usage data to support platform operations. They do not receive personally identifiable information beyond what is strictly necessary.
• Regulatory Authorities: 777jili may be required to share data with regulatory bodies, law enforcement agencies, or courts where required by law or in response to a valid legal request.
• Fraud Prevention Services: We may share data with fraud detection and prevention services to protect the platform and its users from financial crime.

06 Cookies & Tracking

777jili uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Here is what each type of cookie does:

• Essential Cookies: These are required for the platform to function. They keep you logged in during your session and enable core features like the game lobby and account dashboard. You cannot opt out of essential cookies without affecting platform functionality.
• Performance Cookies: These collect anonymised data about how players navigate the platform — which pages are visited most, where errors occur, and how long sessions last. This data helps us improve the platform experience.
• Preference Cookies: These remember your settings, such as your preferred language and display options, so you do not have to reconfigure them each time you visit.
• Marketing Cookies: These track your activity to help us deliver relevant promotional content. Marketing cookies are only set with your consent and can be disabled at any time via your browser settings or the cookie preference centre.

You can manage your cookie preferences at any time through your browser settings. Note that disabling certain cookies may affect the functionality of the 777jili platform.

07 Data Retention

777jili retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. The following retention periods apply:

• Account Data: Retained for the duration of your account and for 5 years after account closure, to meet legal and regulatory obligations.
• Financial Transaction Records: Retained for 7 years from the date of the transaction, in line with standard financial record-keeping requirements.
• Identity Verification Documents: Retained for 5 years after account closure or the completion of the verification process, whichever is later.
• Customer Support Communications: Retained for 3 years from the date of the interaction.
• Marketing Consent Records: Retained for 3 years from the date consent was given or last renewed.
• Technical & Usage Data: Retained for 2 years from the date of collection, after which it is anonymised or deleted.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

08 Your Rights

As a 777jili player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected].

09 Security Measures

777jili takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:

• SSL/TLS Encryption: All data transmitted between your device and the 777jili platform is encrypted using industry-standard SSL/TLS protocols.
• Password Hashing: Account passwords are never stored in plain text. They are hashed using a strong cryptographic algorithm before storage.
• Access Controls: Access to personal data within 777jili is restricted on a need-to-know basis. Staff members can only access the data required to perform their specific role.
• Two-Factor Authentication: 777jili supports two-factor authentication (2FA) for player accounts. We strongly recommend enabling this feature to add an extra layer of security.
• Regular Security Audits: The 777jili platform undergoes regular security assessments to identify and address potential vulnerabilities before they can be exploited.
• Incident Response: In the event of a data breach that poses a risk to your rights, 777jili will notify affected players and relevant authorities within the timeframes required by applicable law.

While 777jili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, enable 2FA, and never share your login credentials with anyone.

10 Children's Privacy

The 777jili platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 777jili, please contact us immediately at [email protected].

Upon receiving a verified report of underage registration, 777jili will close the account, delete all associated personal data, and return any deposited funds to the payment method used. Age verification checks are carried out as part of the standard KYC process to prevent underage access to the platform.

11 Changes to This Policy

777jili may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification before the changes take effect.

The most current version of this Privacy Policy will always be available on this page. The "Last Updated" date at the top of the page shows when the policy was most recently revised. We encourage you to review this page periodically to stay informed about how 777jili protects your personal data.

Your continued use of the 777jili platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777jili handles your personal data, please get in touch with our team:

• Email: [email protected] — privacy-related queries are prioritised and responded to within 24 hours.
• Live Chat: Available 24/7 directly from the 777jili website and app. For urgent privacy concerns, live chat is the fastest way to reach us.
• FAQ: Visit the FAQ page for answers to common questions about accounts, data, and security.

For formal data access requests or erasure requests, please email us with the subject line "Data Request" and include your registered account username and mobile number so we can verify your identity before processing the request.